Returns and Warranty Policy
If you are not satisfied with your purchase for any reason, you may return new and unused items in the original box with all accessories, including manufacturer tags and identification stickers, within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller. Returns for any reason other than a defective product or the item is returned in a non-sellable condition (i.e. no/damaged retail packaging, item damaged or used) will be charged a 15% restocking fee. If a refund it is required, it will be processed within 7 to 14 business days of our receipt of the returned items. All returns should be insured and postage prepaid. Please clearly note your name and address on the outside of the package. The merchandise being returned must include a copy of our invoice. Crook and Crook reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product appears to have been used. Additionally, Special Orders are not returnable.
Crook & Crook, Inc.
Attn: Returns - Order/Invoice#_______
2795 S.W. 27 Avenue
Miami, FL 33133