If you are not satisfied with your purchase for any reason, you may return new and unused items in the original box with all accessories, including manufacturer tags and identification stickers, within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller.
Returns for any reason other than a defective product or the item is returned in a non-sellable condition (i.e. damaged retail packaging or item and/or used) will be charged a 15% restocking fee. Refunds will be processed within 7 to 14 business days of our receipt and inspection of the returned items.
Please clearly note your name and address on the outside of the package. The merchandise being returned must include a copy of our invoice. Crook & Crook reserves the sole right to refuse the return or refund of any kind for any item if the product appears to have been used upon inspection. Additionally, Special Orders are not returnable.
Crook & Crook, Inc.
Attn: Returns - Order/Invoice#_______
2795 S.W. 27 Avenue
Miami, FL 33133